Privacy notice

Information we receive

For an order, we may receive your name, WhatsApp contact details and account identifiers, the recipient’s name, occasion, messages or wishes, music preferences, delivery date, and photographs you choose to provide. We also keep order, payment-matching, delivery, and support records.

Please share personal details and photographs that you have permission to provide, including information about the person receiving the gift.

How we use it

We use this information to communicate with you, prepare your order, create the song and video, match payment to the correct order, deliver the finished work, and handle corrections or support requests.

Your WhatsApp contact is linked to your order so that our staff can identify the right customer and delivery.

Our team and service providers

Staff working on your order may access the details and media needed for their role. We use service providers for business messaging, private cloud storage, and AI-assisted writing and music creation. Information relevant to your order may be processed by these providers, including outside Ghana.

If you have questions about how a particular photo or message will be used, contact us before providing it.

Keeping order information

Order information is kept to fulfil orders and manage payments, delivery, corrections, and support. You can contact us to ask about the information held for your order or request its deletion. We assess requests against the records needed for order management and applicable obligations.

Access, correction, and deletion requests

Message our team using the WhatsApp number below. Tell us that you are making a privacy request and include your order number if you have one. We may need to confirm that the request is from the customer associated with the order.

WhatsApp: +233 59 446 2233 · VIZETH TECHNOLOGIES, Kasoa, Central Region, Ghana

This website

This website does not use advertising trackers, analytics scripts, or cookies. The hosting service may process technical request information needed to serve and secure the website. Opening WhatsApp takes you to a service operated by Meta, which has its own privacy policies.